1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
During high-demand periods, processing times may be slightly extended.
Once your order is shipped, you will receive a confirmation message/email with tracking details (if applicable).
2. Shipping Locations
We currently ship across India.
If you are located outside India and wish to place an order, please contact us at:
📧 krunchofjoy12@gmail.com
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on selected products or promotional campaigns.
Any such offers will be clearly mentioned on the Website.
4. Estimated Delivery Time
Estimated delivery timelines:
Metro cities: 3–5 business days
Other locations: 5–8 business days
Remote areas: Up to 10 business days
Delivery times may vary due to:
Courier partner delays
Weather conditions
Government restrictions
High seasonal demand
Krunchofjoy is not responsible for delays caused by third-party courier services.
5. Order Tracking
Once your order is shipped:
You will receive tracking details via email or SMS (if available).
You can track your shipment through the courier partner’s website.
If you do not receive tracking information within 3 business days, please contact us.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
Krunchofjoy is not responsible for orders delivered to incorrect addresses provided by customers.
If you notice an error, contact us immediately at:
📧 krunchofjoy12@gmail.com
Address changes may not be possible once the order has been shipped.
7. Failed Delivery Attempts
If delivery fails due to:
Customer unavailable
Incorrect address
Refusal to accept
The courier may attempt redelivery or return the package to us. Additional shipping charges may apply for re-dispatch.
8. Damaged or Lost Packages
If your package arrives:
Damaged
Tampered
Opened
Please:
Take clear photos immediately.
Contact us within 24 hours of delivery.
For lost shipments, please notify us within 5 days of expected delivery. We will coordinate with the courier partner to resolve the issue.
9. Order Delays
While we strive to deliver orders within the estimated time, unexpected delays may occur. We appreciate your patience and understanding.
10. Contact Us
For any shipping-related queries, please contact:
Krunchofjoy
📧 Email: krunchofjoy12@gmail.com
🌐 Website: https://krunchofjoy.in/